Customer Experience Management Strategies Course

You will learn the core pillars to create an outstanding customer experience company, core skills of innovation, how to create great outcomes and directly back into your organization.

Beginner

Created by OraDMT Last Updated 20/10/2021 06:24

What's Included

  • 22 Lectures
  • Access on tablet and phone
  • Certificate of completion

Choose Training option

Online Tutorial
Ksh.5,000.00
Online Live Teacher
Ksh.20,000.00
Physical Classroom
Ksh.25,000.00
For In-company, In-campus, Group, Workshop Training

What you'll learn

  • Understand how the new wave of customer innovation can help transform your company.
  • Use the customer experience innovation framework
  • Create strategies to understand your current and future customers better than your competition.
  • Link innovation to business strategy

Course Curriculum

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22 Lectures

00:00

Description

You will learn the core pillars to create an outstanding customer experience company, core skills of innovation, how to create great outcomes and directly back into your organization. Most importantly, you will learn next practices that will turn your customers into loyal and raving fan advocates of your brand. 

Instructors

(5.00)

100 Courses

14 Students

1 Reviews

OraDMT

Digital Marketing Training
Welcome to OraDMT – We offer Digital Marketing Training in Kenya. Arm yourself with the essential principles and practices of marketing in this digital economy by enrolling for our Digital Marketing courses or let us implement the strategies for you.

We set the Digital Marketing Standards in Kenya. OraDMT has been offering Digital Marketing since 2015 and we have trained and certified more digital marketers than any other digital marketing institution in Kenya. This year 2020 we are introducing 2 new programmes; Design Thinking and Entrepreneurship.

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