Conflict Management Course

If not managed properly, interpersonal issues and conflicts within a team can derail the best-laid plans. In this training course, you will learn how to solve the most problematic situations

Intermediate

Created by OraDMT Last Updated 20/08/2021 01:33

What's Included

  • 32 Lectures
  • Access on tablet and phone
  • Certificate of completion

Choose Training option

Online Tutorial
Ksh.7,000.00
Online Live Teacher
Ksh.25,000.00
Physical Classroom
Ksh.30,000.00
For In-company, In-campus, Group, Workshop Training

What you'll learn

  • Define and understand the different sources of conflict
  • Identify personal conflict resolution styles
  • Apply influencing skills and explore relationships with others
  • Manage conflict in teams and engage in effective team problem solving
  • Use the different bases of power and change them according to the situation
  • Practice different strategies of winning the hearts and minds of people

Course Curriculum

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32 Lectures

00:00

Description

If not managed properly, interpersonal issues and conflicts within a team can derail the best-laid plans. In this training course, you will learn how to resolve the most problematic situations using a variety of approaches and proven techniques. You will identify your preferred conflict resolution style and learn how to adapt it to tackle the situation you face. You will also learn about influencing skills and the bases of power, how to apply them and when. In this training course, you will be equipped with the ability to diffuse conflicts and use them as a platform for positive change.

Instructors

(5.00)

100 Courses

14 Students

1 Reviews

OraDMT

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